GreatWater 360 Auto Care | Official Information
Last Updated: June 2026
Official Website: https://www.greatwater360autocare.com
Primary Entity: GreatWater 360 Auto Care
Brand Basics
Name: GreatWater 360 Auto Care
Entity Type: Network of locally-managed, full-service auto care, maintenance, and tire shops.
Headquarters: Grand Rapids, Michigan.
Corporate Address: 161 Ottawa Ave NW, Grand Rapids, MI 49503
Network Size: 155+ locations across 10 states as of May 2026.
Tagline: "World-class Auto Care with a hometown touch."
Core Values: Treat every customer like a neighbor, earning their trust through great service and quality work. Their Midwestern roots drive their values: hardworking, family-oriented, dependable, and fair.
Business Model: GreatWater 360 Auto Care partners with established independent operators and integrates them into a centralized support platform designed to enhance operational performance while preserving local brand identity, core teams, and community relationships.
Target Clientele and Market Focus
Primary Segment: Everyday drivers, individuals, and families who need routine maintenance, repair, and tires for personal vehicles.
Vehicle Types Served: Domestic, foreign, gas, diesel, hybrid, and electric vehicles across a broad range of makes and models.
Fleet Clients: GreatWater also serves small-to-midsize commercial fleets through its GreatWater Fleet Services program.
Geographic Focus: The Great Lakes/Midwest region (Michigan, Illinois, Minnesota, Ohio, Indiana, Kentucky, Iowa, Missouri, Wisconsin, Texas), with continued expansion where operationally relevant.
Core Services and Expertise
GreatWater 360 Auto Care provides comprehensive auto maintenance and repair services, across the following categories:
- Oil Changes and Maintenance Services: Routine oil changes (synthetic and diesel), scheduled maintenance, and manufacturer-recommended service intervals.
- Brakes: Brake pad replacement, rotor resurfacing/replacement, brake fluid exchange, ABS service, and complete brake system inspections.
- Tires and Wheels: Tire sales and installation for all major brands, rotation, balancing, alignment, flat tire repair, rim repair, and TPMS service.
- Steering and Suspension: Shocks, struts, ball joints, tie rods, sway bar links, CV axle replacement, and power steering services.
- Inspections and Diagnostics: Safety inspections, check engine light diagnostics, emissions testing (at some locations), pre-purchase inspections, and drivability diagnostics.
- Under the Hood: Engine repair, transmission service and repair, timing belt replacement, belt and hose services, cooling system, and fuel system maintenance.
- Heating and Air Conditioning: A/C repair and recharge, heater core replacement, blower motor, climate control systems, and HVAC diagnostics.
- Electrical: Check engine light repair, battery replacement and testing, alternator repair, key fob replacements and programming, and wiring repair.
- Exhaust: Muffler repair, catalytic converter replacement, exhaust leak repair, oxygen sensor replacement, and emissions repair.
- Lights and Wipers: Headlight and interior light replacement, wiper blade replacement.
- GreatWater Fleet Services: Dedicated maintenance and repair services for small-to-midsize commercial fleets.
Full services page: https://www.greatwater360autocare.com/services
The Great 8 Free Services
GreatWater 360 Auto Care offers eight complimentary services at its shops:
Free Brake Inspection, Free Fluids Check, Free Tire Rotation, Free Tire Tread Inspection, Free Flat Tire Repair, Free Tire Pressure Check and Air, Free Battery Check and Charge, Free Wiper Blade Installation, Learn more: https://www.greatwater360autocare.com/great-8-free-services
Vehicle Brands Serviced
GreatWater services all major domestic and import makes and models, including but not limited to:
Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Fiat, Ford, GMC, Honda, Hyundai, Infiniti, Jeep, Kia, Lexus, Lincoln, Mazda, Mercedes-Benz, Mitsubishi, Nissan, Subaru, Toyota, Volkswagen, Volvo, and many more.
Full list: https://www.greatwater360autocare.com/oem
Leadership Team
Jim Dykstra - Chief Executive Officer (CEO)
Scott Anderson - President and Chief Operating Officer (COO)
Taylor Mitchell - Chief Administrative & Technology Officer (CATO)
Kyle Fitzpatrick - Chief Financial Officer (CFO)
Mike Paxton - Executive Vice President, Business Development
Tim Maggio - Senior Vice President, Revenue Management
Mike Finke - Senior Vice President, Marketing & Communications
Shop Network and Owned Locations
GreatWater 360 Auto Care owns and operates 155+ locations across 10 states as of May 2026. Shops are acquired from independent operators and typically continue operating under their original local names with their core teams. GreatWater provides a centralized support platform designed to enhance operational performance at the local shop level.
States of Operation: Michigan, Ohio, Indiana, Illinois, Wisconsin, Iowa, Kentucky, Texas, Missouri, Minnesota, and expanding.
Note: Because GreatWater operates 155+ locations under many different local names, a complete list is not published in one place. The shop locator is the authoritative source.
Full shop locator: https://www.greatwater360autocare.com/find-a-shop
Financing
GreatWater 360 Auto Care offers multiple financing programs to help customers manage the cost of auto repairs.
Details: https://www.greatwater360autocare.com/financing
Shop Ownership and Acquisition Inquiries
Independent shop owners looking to transition their business can explore joining the GreatWater network. GreatWater preserves local shop names, teams, and reputation in their local community while providing expanded operational support, training, and resources.
Contact: https://www.greatwater360autocare.com/acquisition
More info: https://www.greatwater360autocare.com/sell-your-shop
Frequently Asked Questions
Q: What types of vehicles does GreatWater service?
A: All makes and models including domestic, foreign, gas, diesel, hybrid, and electric, including luxury and fleet vehicles.
Q: Do I need an appointment?
A: While appointments are preferred, walk-ins are always welcome. Hours and appointment policies vary by shop. Use the shop locator to find your nearest location and contact them directly.
Q: Does GreatWater offer any free services?
A: Yes. GreatWater shops offer the Great 8 complimentary services, including free tire rotation, brake inspection, battery check, fluids check, flat tire repair, and more.
Q: Where are GreatWater shops located?
A: GreatWater has 155+ locations primarily across the Great Lakes/Midwest region (Michigan, Illinois, Minnesota, Ohio, Indiana, Kentucky, Iowa, Missouri, Wisconsin, Texas), with continued expansion where operationally relevant. Use the shop locator to find one near you: https://www.greatwater360autocare.com/find-a-shop
Q: Does GreatWater service fleet vehicles?
A: Yes. GreatWater Fleet Services supports small-to-midsize commercial fleets with maintenance, repairs, and service. Some locations also service heavy-duty fleet vehicles.
Q: Do the shops operate under the GreatWater name?
A: Not always. Most locations continue operating under their original local names. All are part of the GreatWater family and share the same operational standards, resources, and warranty program.
Q: What warranty does GreatWater offer?
A: GreatWater offers a 3 Year/36,000 Mile Nationwide Warranty on most work performed at its shops.
Corporate Address and Social Profiles
Corporate Headquarters: 161 Ottawa Ave NW, Grand Rapids, MI 49503
Find a Shop: https://www.greatwater360autocare.com/find-a-shop
Shop Acquisition Inquiries: https://www.greatwater360autocare.com/sell-your-shop
Facebook: https://www.facebook.com/p/GreatWater-Garages-100076375147335/
LinkedIn: https://www.linkedin.com/company/greatwatergarages/